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  • Terms and Conditions

Escape to Your Personal Oasis

Escape to Your Personal OasisEscape to Your Personal Oasis

Terms and Conditions

This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.


Information Collection and Use

  • While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
    • Name
    • Email address
    • Mailing address
    • Phone number
    • Any other information voluntarily submitted by the user

Log Data

  • Like many site operators, we collect information that your browser sends whenever you visit our Site. This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

  • Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Use of Information

  • We may use the information collected for various purposes, including to:
    • Personalize your experience on our Site
    • Communicate with you
    • Send you newsletters, marketing, or promotional materials
    • Analyze and improve our Site's content and services
    • We will not sell your information

Security

  • The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Changes to This Privacy Policy

  • We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

  • If you have any questions about this Privacy Policy, please contact us at info@evoloreeden.com.

Shipping and Handling Policy

Processing Time

  • All orders are processed within 3-5 business days after the order is placed. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Free shipping may be available for orders above a certain value or during promotional periods.

Shipping Methods and Carriers

  • We offer several shipping methods, including [Standard Shipping, Expedited Shipping, etc.], based on your location and the item(s) purchased.
  • Orders are shipped via reputable carriers such as USPS and may include tracking information.

Delivery Time

  • Estimated delivery times vary depending on the shipping method selected and your location. Standard delivery typically takes 5-7 business days.

International Shipping

  • We may offer international shipping to select countries. International shipping rates, delivery times, and customs duties or taxes will be displayed at checkout.

Order Tracking

  • Upon shipment, a tracking number will be provided via email or on your account page, allowing you to track your order's status.

Incomplete or Incorrect Addresses

  • It is the responsibility of the customer to provide a correct and complete shipping address. We are not liable for orders shipped to an incorrect or incomplete address provided by the customer.

Shipping Delays

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may cause shipping delays. We appreciate your patience in such situations.

Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact our customer support team within 3 days of the delivery date. We will work with the carrier to resolve the issue.

Returns Due to Unclaimed or Refused Packages

  • Orders returned to us due to being unclaimed or refused by the customer will be subject to a restocking fee or deduction of shipping costs and may be refunded minus these fees.

Contact Information

  • For any inquiries regarding shipping and handling, please contact our customer support team at info@evoloreeden.com..

Copyright © 2024 Evolore Eden - All Rights Reserved.

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